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MCPHERSON — The City of McPherson is excited to announce the availability of the SeeClickFix software and application to citizens of McPherson.
SeeClickFix is a reporting tool people can use to submit straight to certain City of McPherson departments or individuals, who can then respond directly to the reporting party.
Users can either report through the website at mcpcity.com, or download the SeeClickFix application to their Apple or Android Devices.
The application can be used for various tasks, most notably the ability to report issues with things like streets, traffic signs or even damaged playground equipment in the City’s park system. It is meant to replace an older request tracker the City currently uses on its website.
The user can then follow the progress as City staff is able to respond and provide updates. It also will help people see if an issue already has been reported and then follow its progress. The mobile application also will feature various helpful links to direct the user to the appropriate information available on the city’s website.
“The investment in SeeClickFix is yet another utilization of modern methods the City is using to serve its citizens,” said Nick McQueen, Community Information Coordinator. “People sometimes might be reluctant to report something they might see as an issue. But this gives them the opportunity to do it straight from their phone or computer.”
Not only can they submit a request, but users can and are encouraged to upload a photograph and tag an exact location, further aiding the response.
“City staff — like the street department — are spending their days working on assigned tasks to complete scheduled projects,” McQueen said. “They aren’t spending their time driving around looking for problems. Public engagement helps identify these areas of concern.”
In addition, McPherson Area Solid Waste Utility was invited to join and has added certain reporting categories — like missed collections or broken polycarts — available for customers within the city limits.
For issues that can’t be reported through the software, there is still information available, such as a phone number to call, an email address, or a link to help users with their questions. It is important to note this is not to be used to report emergencies.
Those wanting to utilize the mobile version can download SeeClickFix to their phone or tablet, then set McPherson, KS as their location. If “Access McPherson” shows up, they are in the right place.
Those with questions can reach out to McQueen at 620-245-2576 or email email@example.com.